This version is out of date, covering development from v9.5.0 to v9.7.3. It is maintained here only for inbound reference links from elsewhere. It is no longer actively updated.

Jump to the current version of aTbRef

Tinderbox v9 Icon

Natural Language Processing

The text ($Text) of notes is scanned to extract information that might be useful for agents. These results include:

Note that these result values are extracted automatically and are thus subject to a variety of extraction errors.

Results are extracted from the $Text of:

Values are not extracted from pre-existing notes, such as in files created, unless they are subsequently re-edited.

This process may store some working files in the application support 'analytics' folder. Such files should not be edited by users.