This version is out of date, covering development from v5.0.0 to v5.12.2. It is maintained here only for inbound reference links from elsewhere.

Jump to the current version of aTbRef.

Tinderbox Icon

Where are crash logs?

Tinderbox is generally very stable but that doesn't mean you may not find some data from the app can't ingest from drag/drop or find some configuration next really designed for.

Should the unfortunate occur, and the app crashes, OS X will create a crash log which it can be helpful to Tech Support in resolving the cause. Such logs are found inside your home folder at:

~/Library/Logs/CrashReporter/ 

or

~/Library/Logs/DiagnosticReports/ 

Within that folder look for files with names in the format "Tinderbox_yyyy-mm-dd-hhmmss_macbookpro.crash". Basically, the filename retains the date/time of the crash.

If reporting a crash, attach a copy of the log file(s) to your email. It is also very helpful to support is you can describe the events lading to the crash and/or a step-by-step method to trigger the crash.


Possible relevant notes (via "Similar Notes" feature):


A Tinderbox Reference File : Install, Uninstall, Support and Registration : Where are crash logs?