Tinderbox v10 Icon

Registering Tinderbox for the first time

Registering Tinderbox for the first timeWhen first purchasing Tinderbox, a registration code will be emailed. The code is applied via the Register tab of Preferences, accessed from the Tinderbox menu.

Once registered, the Register tab of Preferences will show how many months' entitlement of free updates are left.

Until a registration code is applied, the application runs in demo mode.

If Tinderbox cannot run on the macOS version of the current host Mac, Tinderbox will not launch.

If the host macOS is older but supported, Tinderbox may skip some facilities, or use older or slower versions of those facilities. This is not generally a big concern.

If the licence is valid, a green tick is shown at bottom right of the dialog, otherwise a grey X is shown.

Possible problems applying a licence

The most common registration problems are:

  • The registration code is mistyped.
  • The registration code is too old, e.g. when meaning to apply an upgrade licence but using a previous code
  • Using a different name (or middle initial) in the registration window from the name on the order. To Tinderbox, J. Doe, john doe, and J. Q. Doe are all different names.
  • omitting the optional organisation name (only if one was given during purchase).
  • mistaking the letter "l" (lowercase L) and the numeral "1" in the registration code.
  • Tinderbox thinks (usually incorrectly) that the user's name cannot be a name.

See also—notes linking to here: