This version is out of date, covering development from v9.0.0 to v9.3.0. It is maintained here only for inbound reference links from elsewhere. It is no longer actively updated.

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Natural Language Processing

The text ($Text) of notes is scanned to extract information that might be useful for agents. These results include:

Note that these result values are extracted automatically and are thus subject to a variety of extraction errors.

Results are extracted from the $Text of:

Values are not extracted from pre-existing notes, such as in files created, unless they are subsequently re-edited.

This process may store some working files in the application support 'analytics' folder. These should not be edited by users.



A Tinderbox Reference File : Import : Natural Language Processing